This practice recognises the right of every patient to have information about them kept secure and private.
Any information given to any member of staff will remain confidential.
In exceptional circumstances, permission from the patient will be sought before any information is disclosed.
The practice has a confidentially policy which is adhered to by every member of staff. Patients have a right to the standards of confidentiality maintained by those providing their care and these standards should be made known at their first point of contact.
Release of information to others
Systems are in place to ensure that requests for reports are not processed unless and until the patient’s consent has been confirmed. The security of all information is recognised, and when information is requested from patients by administrative staff the reason for the request is explained. We can only release results and other confidential information to the patient alone and not to family or relatives unless we have the patient’s explicit consent on record or in writing.
Medical information can be divulged to parents or guardians of children less than 16 years, but this must not override the young person’s right to privacy. The patient’s best interests come first.
IF YOU NEED TO SPEAK TO SOMEONE IN PRIVATE THEN PLEASE TELL THE RECEPTION STAFF WHO WILL ARRANGE THIS FOR YOU.