In our endeavour to provide quality medical care to you and your family, we would welcome both positive and negative comments so that we may improve our services to you. Periodically we may ask you to complete a questionnaire. These are completely anonymous and confidential.
If you are unhappy with any aspect of the care or service you receive from this practice, please speak to one of our doctors, the Business Manager or Assistant Manager, and we will endeavour to address the problem. If you still have concerns, please submit them in writing.
You may, however, wish to take your complaint to an outside organisation. The body to contact is:
The Health & Community Services Complaints Commissioner (SA)
L4, East Wing, 50 Grenfell Street Adelaide
PO Box 199, Rundle Mall SA 5000